5 March 2019

Eurostar reports record performance in 2018

  • Increase of 7% in passenger numbers year-on-year with 11 million travellers in 2018
  • Sales revenues up 12% versus 2017
  • Strong business market with 12% rise in business passenger numbers year-on-year
  • 2019 marks the celebration of 25 years of Eurostar with over 190 million passengers since services began in 1994  
Eurostar, the high-speed rail link between the UK and mainland Europe, today reports record sales revenues and passenger numbers for 2018, underpinned by a buoyant business travel market, strong US traveller numbers and the launch of Eurostar’s new service between London and Amsterdam.
11 million passengers travelled by Eurostar in 2018, representing a 7% increase compared with 2017 and the highest ever number of travellers in a single year (11m 2018: 10.3m 2017). This year marks the celebration of 25 years of Eurostar with over 190 million passengers since services began in 1994.
Sales revenues increased by 12% year-on-year (£989m 2018: £880m 2017) and the company today reports a preliminary unaudited operating profit of £96.6m in 2018.
The business travel market grew by 12% in 2018, testament to the enduring popularity of Eurostar’s Business Premier service which offers travellers complete flexibility, ten-minute check-in and a range of sustainable menu options on board in partnership with Michelin starred chef, Raymond Blanc, OBE.
The number of US travellers incorporating the Eurostar experience in their tour of Europe also increased in 2018. US passenger numbers grew by 9% year-on-year, with travellers continuing to enjoy the ease, speed and convenience of the high-speed rail link between Europe’s most iconic capital cities.
New Amsterdam service attracts over 250,000 travellers
Leisure traffic last year was boosted by the success of Eurostar’s new service between London and Amsterdam. The high-speed rail link between London and the Netherlands, which marks its first anniversary next month, has seen over a quarter of a million passengers travelling since launch in April 2018.
To meet consumer demand, Eurostar has put tickets on sale for a third daily service starting in June this year and committed to introducing additional services as soon as the governments have put border controls in place for the Amsterdam-London leg of the journey.
Mike Cooper, Chief Executive, Eurostar, said:
“Over the last 25 years Eurostar has led the way in cross-Channel travel, cementing the links between the UK and mainland Europe. The popularity of our new service between London and Amsterdam shows the growing appetite among customers for international high-speed rail travel and a sustainable alternative to the airlines.”
For more information or to book tickets visit www.eurostar.com    
Notes to editors:

  • Sales revenue is the value of ticket bookings made during the period. This revenue is only recognised in the income statement at the date on which the passenger actually travels.
  • Passenger volumes reflect the number of travellers carried by Eurostar in the period.
For more information about Eurostar please contact:
Eurostar Press Office
t: 020 7843 5500
e: press.office@eurostar.com